Customizing Quiz Result Pages

Modified on: Tue, 14 Oct, 2025 at 10:48 AM

HighLevel’s enhanced Quiz Builder now includes powerful tools for customizing the Result Page — with drag-and-drop section management, section templates, visibility controls, and a unified 0–100 global score scale.

These upgrades make building, analyzing, and maintaining quizzes faster, more flexible, and fully standardized across your account.


What is Global Score Tier Management in Quiz Section?


Score Tier Management empower you to organize your result pages intuitively and score quizzes consistently. The Section Control panel lets you view, rearrange, add, or hide entire result page sections, while the Score Tier system ensures that every quiz uses a normalized 0–100 scoring range for reliable comparisons and automations.


Each quiz includes:


  • A left-hand Section Visibility panel showing all result page elements.


  • Drag-and-drop reordering of sections.


  • Section templates for fast building.


  • Hide/Delete tools for cleaner layouts.


  • Score Tier configuration for global scoring logic.

Key Benefits of Section Control and Score Tiers


These features simplify result-page customization and standardize how quiz scores are presented, making analytics, reporting, and automation far more accurate.


  • Centralized section management: Quickly navigate between all sections from one panel.


  • Drag-and-drop editing: Instantly reorder quiz elements without rebuilding.


  • Prebuilt section templates: Add formatted blocks like “Overall Score” or “Call to Action” in one click.


  • Visibility toggle: Hide sections from quiz takers while retaining their content.


  • Normalized scoring: All results follow the same 0–100 percentage scale, ensuring consistency across all quizzes.

How to Set Up Quizzes with Section Control & Score Tiers


Proper setup ensures your quiz sections and scoring display correctly while maintaining global score consistency. Follow these steps to create and customize a quiz.



Access Quizz Menu


Navigate to Sites → Quizzes → + Add Quiz.




Using Templates


Templates speed up creation by letting you insert pre-designed blocks, such as Overall Score, Category Score, or Call-to-Action sections, which automatically match your quiz design.


In the builder, you can edit your quiz content, add questions, and review your Result Template.




Template Library


You can choose a template from different categories, In order to select your preferred Template, just hover over it and Click Choose Template to apply it to your quiz.




Access the Result Template


At the bottom of the quiz builder, locate the “Result Template” card. Click Edit Template to open the Result Page customization view, where you’ll manage sections, reordering, and score tiers.




Visibility Panel & Using Drag-and-Drop


The Section Visibility panel provides a structured view of every section on your quiz result page. From this panel, you can jump to any section instantly, manage layout order, or hide sections temporarily.


You can change the order of result page sections by simply dragging them in the left panel. This eliminates the need for manual rearrangement or rebuilding pages.



Reorder Sections


  1. Hover over a section name to reveal the drag handle.

  2. Click and hold the handle.

  3. Move the section to the desired position.

  4. Release to drop, and the live preview updates instantly.




Hide or Delete Sections


Customize the Result Page using the Section Panel — add, reorder, or hide sections as needed. Visibility controls help you keep your quiz results page clean and focused. 


Hiding a section keeps its configuration intact while removing it from public display, whereas deleting removes it completely.


To hide or delete a section:


  • Click the eye icon to toggle visibility on or off.


  • Click the trash icon to permanently delete it.


  • Hidden sections appear grayed out in the Section panel.




Configure Global Score Tiers


Global Score Tiers define score ranges (Low, Medium, High) based on percentages, ensuring every quiz result is measured consistently. These tiers also enable workflow triggers and conditional automations.


To configure score tiers:

  1. Click Configure Score Tiers in the top-right of the result page editor.

  2. Set your score labels and percentage ranges.

  3. Each range must fall between 0–100.

  4. Click Save to apply globally.


Example:

  • Low: 0–39%

  • Medium: 40–79%

  • High: 80–100%

Configure Score Tiers to define Low/Medium/High scoring logic. Click Save, then Preview your quiz to verify flow and scoring.




Frequently Asked Questions


Q: Do hidden sections affect quiz scoring?

No. Hidden sections are excluded from both display and scoring.


Q: Can I change score tier labels?

Yes. Labels are editable within the Score Tier modal, though all values must remain between 0–100.


Q: How are old quizzes handled under the new system?

Older quizzes are automatically migrated to use normalized scoring. Verify your tier ranges after migration.


Q: Can workflows trigger from specific score tiers?

Yes. Use the “Quiz Submitted” trigger and filter by Overall Score Tier = Low, Medium, or High.


Q: What happens to submissions if I delete a section?

Deleting affects future quiz takers only. Historical data remains intact.


Q: Is drag-and-drop available on mobile?

Section reordering currently works on desktop browsers. Mobile support is coming soon.


Q: Can I hide multiple sections at once?

Yes. Hold Shift (or Cmd/Ctrl) to multi-select and toggle visibility for multiple sections.


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