Payment Failure Notifications on WordPress Admin via LC Plugin

Modified on: Wed, 13 Aug, 2025 at 8:27 AM

Payment Failure Notifications on WordPress Admin, powered by the LC Plugin, provide instant, actionable alerts in your WordPress Admin dashboard when a payment fails. This feature ensures you can address billing issues promptly, minimizing service disruptions and keeping your HighLevel services running smoothly.

TABLE OF CONTENTS

What are Payment Failure Notifications on WordPress Admin?
Key Benefits of Payment Failure Notifications on WordPress Admin
Grace-Period Handling
Dismiss-and-Repeat Logic
How To Set Up Automatic Payment Failure Notifications on WordPress Admin
Frequently Asked Questions
Related Articles

What are Payment Failure Notifications on WordPress Admin?

Payment Failure Notifications on WordPress Admin is a HighLevel feature that displays clear, contextual alerts in your WordPress Admin dashboard whenever a payment fails. Using the LC Plugin, it delivers real-time prompts that guide you toward resolving billing issues quickly, without leaving your primary work environment.

These alerts appear clearly within the wp-admin interface and guide users to take immediate action, reducing the risk of site disruptions due to unpaid invoices.

Key Benefits of Payment Failure Notifications on WordPress Admin

This feature enhances your WordPress experience by ensuring payment issues are visible and actionable immediately, preventing potential service interruptions.

Immediate visibility: Receive in-dashboard alerts the moment a payment fails.
3-day grace period: Keep full site access while addressing the billing problem.
Persistent reminders: Dismiss alerts temporarily, but they will reappear until resolved.
Effortless integration: Works seamlessly via the LC Plugin with minimal setup.
Reduced churn and downtime: Encourages prompt resolution to keep services active.

Grace-Period Handling

Grace-Period Handling provides a balanced approach by allowing three days to fix a billing issue without affecting your site’s accessibility. This ensures continuity while promoting timely account management.

Alerts remain active for 3 days after a payment failure.
The site remains fully accessible during this period.
After 3 days, a site-lock mechanism activates if the issue persists.
Encourages action without abrupt service disruption.

Dismiss-and-Repeat Logic

Dismiss-and-Repeat functionality keeps you aware of unresolved issues without overwhelming your workflow. You can hide alerts temporarily, but they return to maintain visibility until resolved.

Temporarily dismiss alerts to reduce distraction.
Notifications return on page reload or next login.
Ensures payment failures remain visible until fixed.
Promotes accountability and prompt resolution.

How To Set Up Automatic Payment Failure Notifications on WordPress Admin

Proper setup ensures you benefit fully from timely billing alerts. Following these steps will activate the feature within your WordPress Admin dashboard.

Steps to Enable Notification Alerts

Log in to your WordPress admin dashboard.
Navigate to Plugins > Installed Plugins. Ensure the LC (LeadConnector) Plugin is installed and activated.
No further setup is needed; alerts will trigger automatically upon payment failure.

Frequently Asked Questions

Q: What does the Payment Failure Notification do?
It shows a clear alert in your WordPress Admin when a payment fails, prompting immediate action.

Q: How long is the grace period before the site locks?
Three days, during which your site remains accessible to allow issue resolution.

Q: If I dismiss the alert, will it remain dismissed permanently?
No, the alert reappears on page reload or your next login until the issue is resolved.

Q: What prerequisite is needed to use this feature?
The LC Plugin must be active on your WordPress site.

Q: Can I customize the notification message?
Notifications are standardized for clarity; customization is currently limited.