How to Navigate the Affiliate Profile Page for Efficient Management

Modified on: Thu, 8 Oct, 2026 at 6:08 AM

The Affiliate Profile page gives account admins one place to review an affiliate’s details, campaign activity, referral links, commissions, leads, customers, payouts, and sub-affiliate relationships. It also provides campaign-specific management actions such as referral link customization and campaign assignment.

Available information depends on the affiliate’s campaign activity and configuration. This guide explains each area of the profile and points to deeper workflows where more detailed management steps are required.


TABLE OF CONTENTS





What is the Affiliate Profile Page?


The Affiliate Profile page is the admin-facing record for an individual affiliate in Affiliate Manager.

It combines affiliate information, campaign activity, referral links, commission records, leads, customers, payouts, and sub-affiliate information in one profile.

This page is different from the Affiliate Portal, which is the affiliate-facing experience.


Key Benefits of the Affiliate Profile Page


The Affiliate Profile page provides a centralized view of the affiliate’s current activity and available management controls.


  • Centralized Affiliate Details: Review identity, join date, and parent-affiliate information where applicable.


  • Campaign Visibility: Review aggregate and campaign-specific summaries.


  • Referral Link Management: Copy or customize campaign referral links.


  • Commission Management: Review and act on supported commission records.


  • Lead and Customer Management: Review attributed leads and customers.


  • Payout Visibility: Review payout records and current payout information.


  • Sub-Affiliate Visibility: Review supported hierarchy information for eligible multi-tier campaigns.



How To Open an Affiliate Profile


Open an affiliate from the Affiliate list before reviewing or managing profile-level information.


  1. From the HighLevel Sub-Account view, select Marketing.
  2. Select Affiliate Manager.
  3. Open Affiliate.
  4. Locate the affiliate.
  5. Open the affiliate profile.




Affiliate Details and Stats


The top of the profile identifies the affiliate and displays current performance information for the selected date range.


Affiliate Details


The Affiliate Details area can display:

  • Affiliate name
  • Email
  • Joined date
  • Parent Affiliate, when applicable
  • Login Details
  • Edit Affiliate Details




Login Details


Select Login Details to access the affiliate’s available login information.


 

Affiliate Stats


The Affiliate stats area currently displays:

  • Revenue
  • Owed
  • Leads
  • New Customers

Use the date range control to review available stats for the selected period.


Campaign Insights


Campaign insights let you review aggregate or campaign-specific commission and payout summaries for the affiliate.

Use:

  • All Campaign for an aggregate view
  • individual campaign tabs for campaign-specific data
  • Show Deleted Campaign when deleted campaign information is needed

Commission Summary


The current Commission summary can display:

  • Total unpaid
  • Pending
  • Denied
  • Approved


These values provide a summary of commission activity for the selected campaign view.


Payouts Summary


The Payouts summary displays payout-related totals and status counts for the selected campaign view.

Detailed payout lifecycle and processing behavior should be reviewed in the dedicated payout-management article.


Show Deleted Campaign


Turn on Show Deleted Campaign when you need to include deleted campaign information in the profile view.

Do not assume this control is also an inactive-campaign filter.



How To Assign an Affiliate to a Campaign


Use + Add to a Campaign when the affiliate needs to be associated with another affiliate campaign.

  1. Open the affiliate profile.
  2. Click three dots
  3. Click Campaign Actions
  4. Click + Add to a Campaign.
  5. Search for the required campaign.
  6. Select the campaign you want to associate with the affiliate.




The Active referral links section shows campaign-specific referral URLs assigned to the affiliate.

For each listed campaign, the profile can provide:

  • campaign name
  • referral URL
  • copy action
  • Customize



Customize a Referral ID


Use Customize to change the affiliate’s campaign-specific Referral ID.


  1. Locate the campaign under Active referral links.
  2. Click Customize.
  3. Select the Referral link tab.
  4. Edit Referral ID.
  5. Review the Link preview.
  6. Save the change.



Commissions


The Commissions tab lets account admins review commission records and perform supported commission actions.

The current tab includes filters for:

  • All
  • Pending
  • Approved
  • Denied

Commission records shows:

  • Amount
  • Revenue
  • Created At
  • Customer
  • Product
  • Campaign



Approve and Deny Commissions


Current Affiliate Manager functionality supports approving and denying eligible commission records.

Denied commissions can also be deleted where supported.

For bulk approval, denial, or deletion procedures, use the dedicated commission-management article.



Leads


The Leads tab displays leads attributed to the affiliate and provides supported search and lead-management actions.


The current table shows:

  • Name
  • Email
  • Created At
  • Campaign

Available controls include:

  • search
  • Add Lead
  • row-level actions



Customers


The Customers tab shows customers attributed to the affiliate and provides customer-related actions.


The current table shows:

  • Name
  • Email
  • Created At
  • Campaign
  • Revenue

The tab also provides search and row-level actions.


Payouts


The Payouts tab provides payout records associated with the affiliate.

The current table shows:

  • Status
  • Due
  • Amount
  • Payout month
  • Campaign


Current visible filters include:

  • All
  • Pending
  • Approved
  • Denied


Visible payout records can show statuses such as Paid and Pending.

Current Affiliate Manager documentation uses payout states including:

  • Pending
  • Approved for Payout
  • Paid
  • Denied

Use the dedicated payout-management article for detailed payout processing.


Sub-Affiliate


The Sub-Affiliate tab provides hierarchy information when the affiliate participates in an eligible multi-tier campaign.

This area can be used to review and manage supported parent/sub-affiliate relationships.

HighLevel currently supports up to seven tiers at the campaign level.



Frequently Asked Questions


Q: Where do I find an affiliate profile?
From the HighLevel Sub-Account, go to Marketing → Affiliate Manager → Affiliate, then open the affiliate you want to review.


Q: What information is available on the Affiliate Profile page?
The profile can include affiliate details, stats, campaign summaries, referral links, commissions, leads, customers, payouts, and sub-affiliate information.


Q: Can I add an affiliate to another campaign from the profile?
Yes. Use + Add to a Campaign to select another affiliate campaign.


Q: Can I customize an affiliate’s Referral ID?
Yes. Under Active referral links, select Customize, open Referral link, and edit the Referral ID.


Q: Can I approve or deny commissions from the profile?
Yes. Eligible commission records can be approved or denied from the Commissions area.


Q: Can I manually add a lead for an affiliate?
Yes. Use Add Lead from the Leads tab and follow the available contact-import flow.


Q: Can I review commissions associated with a customer?
The current Customers tab includes a View Commissions action for customer records.


Q: Where can I review an affiliate’s payout records?
Open the Payouts tab to review payout status, due information, amounts, payout month, and campaign.


Q: When is the Sub-Affiliate tab relevant?
It is relevant when the affiliate participates in an eligible multi-tier affiliate campaign.



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