HighLevel Support Portal

In This Article

• Whats new
• What actions are covered in phase 1?
• How to use?
• Points to be noted :
• How to disable notifications?

Whats new

• New Workflow Settings Section:
   A new "Workflow Settings" option is available. Clicking this will take users to a settings page where they can configure email notifications.
• "Needs Review" Tab: 
  A new tab on the workflows list page called "Needs Review" displays all workflows containing an error.
• Automated Error Notifications:
   An email will automatically be sent to sub-account admins whenever there is an error in a workflow.
• Error Acknowledgment: 
  A new button in execution logs allows users to acknowledge that they have viewed the errors.

What actions are covered in phase 1?

• Webhook & Custom webhooks
• Premium actions: Slack, Array, Custom code, Chatgpt, Google sheets
• Facebook : Add to custom audience, Remove from custom audience, Conversion API ,Messenger, Interactive messenger
• Instagram :Instagram dm, Interactive messenger

How to use?

• Click on "Workflow Settings" to set up the emails for receiving notifications.

• Use the "Needs Review" tab in workflows to view a list of workflows with errors.

• Click on any item to navigate to the execution logs.
• Mark errors as read to acknowledge them.

• By default, Notifications will be turned off.
• Email recipients can be added or removed as needed.
• Users will receive an email immediately when an error occurs in a workflow.
•  "Review it" button on the email will take the user to needs review tab
• Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.

Simply go to workflow settings and turn off the toggle. This will stop users from receiving any error notification emails.