Integrating your Google Calendar with HighLevel allows for real-time scheduling, better availability management, and seamless syncing across platforms. Whether you're booking calls, automating appointments, or coordinating across a team, this guide will walk you through everything you need to connect and optimize your calendar experience.
TABLE OF CONTENTS
- Key Benefits
- Prerequisites
- Steps to Connect Google Calendar
- How to Disconnect an Account
- Calendar Configuration
- FAQs
- Related Articles
Key Benefits
- Real-time appointment syncing between Google Calendar and HighLevel.
- Two-way sync to keep both platforms aligned.
- Avoid double bookings using conflict calendars.
- Supports multi-user setups with calendar selection per profile.
- Streamlined scheduling with improved visibility and control.
Prerequisites
- A valid Google account.
- Admin or user-level access to HighLevel Calendar settings.
- The calendar you're connecting must not be shared with conflicting permissions.
Note: Calendar integrations are tied to individual user profiles, not global company settings. Each user should connect their own Google Calendar.
Steps to Connect Google Calendar
Step 1: Navigate to Calendar Connections
- Go to your sub-account Settings and select Calendars under Business Services.
- Click on the Connections tab and then + Add New button to add a new calendar.
Step 2: Authenticate with Google
- From the Connections page, click on the Connect button beside Google Calendar.
- Select the Google account you want to use.
- Accept all requested permissions, including: Calendar (read/write), Profile and Email access.
Permissions Required: You must allow full calendar access. Failure to grant "writer" access may result in sync issues.
How to Disconnect an Account
- Click on the Bin/Delete icon of the calendar you want to disconnect.
- From the pop-up, check the acknowledgement box and click on Confirm.
Calendar Configuration
- Linked Calendars: Helps reflect real availability across multiple calendars.
- Conflict Calendars: Automatically blocks off time if events are found in another calendar.
- Sync Direction: Users can choose between one-way and two-way sync for calendar events.
Checkout our Detailed Guide on: Setting Up Linked Calendars & Conflict Calendars
FAQs
Q: Why isn’t my calendar syncing?
Check if permissions were fully granted during integration. Try disconnecting and re-integrating your Google Calendar using the Re-Integration Guide.
Q: I don’t see my Google Calendar listed — what should I do?
Ensure that you’re logged into the correct Google account. Log out of all Google accounts and reconnect using the correct one.
Q: What causes Google Calendar sync to break?
- Token expiry
- Calendar deleted
- Permissions revoked after connection
Refer to: Why Google Calendar Integration Breaks and How to Fix it.
Q: Can I use one calendar across multiple users?
No, calendar integrations are user-specific. Each user must connect their own Google Calendar for personalized scheduling and sync.
Q. Can I sync multiple Google Calendars?
Yes, you can link multiple Google Calendars. Configure one calendar as the Linked Calendar for bookings and others as Conflict Calendars to avoid double bookings.
Q. Do I need a specific Google account type (e.g., Gmail, G Suite)?
No, both personal Gmail accounts and G Suite (Google Workspace) accounts work with this integration.
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