Note: Now that Workflows are live in all accounts, you can do everything that Triggers and Campaigns do (and more!), all in one builder! Click to learn more about Workflows.


In this article, we will cover how to add a Manual Call action in a Campaign and Workflow



Covered in this article

How to add a Manual Call action in a Workflow.

How to add a Manual Call action in a Campaign



How to add a Manual Call action in a Workflow.

This queue can be found by going to Conversations > Manual Actions.



Please Note:

- If you delete the lead from the workflow or the system they will be removed from the manual call action queue. 

- If you would like to hide the call queue from each user please use only assigned data (mentioned @1:16 secs in the video above)







How to add a Manual Call action in a Campaign