How to Use Order Bumps in Forms & Surveys

Modified on: Wed, 16 Jul, 2025 at 3:28 PM

This article will show you how to use Order Bumps in HighLevel’s Forms & Surveys. By adding engaging bump offers, you can increase revenue and provide upsell opportunities directly in your forms and surveys without interrupting the user experience.

TABLE OF CONTENTS


What are Order Bumps in Forms & Surveys?

Order Bumps in Forms & Surveys let you offer additional products or services as optional add-ons that customers can quickly select before finalizing their purchase or signup. Previously only available in funnel order forms, you can now integrate these offers into forms and surveys — enabling you to capture more revenue and improve overall conversion rates.

Key Benefits of Using Order Bumps

Adding order bumps to forms and surveys gives you powerful new ways to maximize sales and improve user experience.

  • Increase average order value through frictionless add-ons.

  • Add multiple bump products in a single form or survey.

  • Choose from Classic or beautifully redesigned Modern bump styles.

  • Fully customize visuals, colors, icons, and messaging to match your brand.

  • Rearrange and activate bumps easily as needed.

  • Compatible with popular payment processors like Stripe and PayPal.

How To Add Order Bumps to Forms & Surveys

Adding order bumps is simple and flexible, allowing you to tailor each form for maximum impact.

  1. Open your form or survey editor.

  2. Add a "Sell Product" element to your form.

  3. Choose your product and mark it as either Main Product or Bump Product.

  4. Enable Order Bumps in the Sell Product settings panel.

  5. Choose a style: Select either Classic or Modern layout.

  6. Pick a template if using Modern style: You can choose from Template 1, 2, or 3, each designed to grab attention and improve conversions.

  7. Customize your bump product:

    • Change colors to match your brand palette.

    • Add or update icons.

    • Edit highlights text and supporting messaging.

    • Adjust how the price is displayed.



8. Add multiple bump products if needed:

  • Toggle bumps on/off individually.

  • Rearrange the order to prioritize certain add-ons.

  1. Save and preview your form or survey to confirm how the bumps appear in the final flow.

Classic vs. Modern Bump Styles

Choosing between Classic and Modern bump styles allows you to customize your form to match different branding and conversion strategies.

  • Classic Style: Traditional design perfect for simple, straightforward upsells.

  • Modern Style: A sleek, visually dynamic style featuring template options, flexible layouts, and advanced customization.

The Modern style includes three professionally designed templates that help make your offers stand out, increasing the chances customers will add them to their purchase.

Important Rules & Compatibility Notes

Keep these key details in mind to ensure smooth setup and avoid conflicts:

  • You can include multiple bump products in a single form or survey.

  • Only one product can be recurring per form: either the main product or a single bump product, not both.

  • Bump products only appear when a main product is selected.

  • Compatible with all supported payment processors (Stripe, PayPal, etc.).

  • You can toggle bumps on/off and rearrange them anytime without impacting your main product or form logic.



Frequently Asked Questions

Q: Can I use order bumps without a main product?
 No. At least one main product is required for bump products to be shown and selectable.

Q: Are order bumps mobile-friendly?
 Yes! Order bumps are fully responsive and optimized for mobile and tablet devices.

Q: Can both main and bump products be recurring?
 No. You can set either the main product or one bump product as recurring — not both.

Q: Can I edit or remove bumps after a form is live?
 Yes! You can update, remove, or add bump products at any time, and changes will reflect live immediately.

Q: Do bumps work with all form and survey types?
 Yes, as long as you use the Sell Product element.


Next Steps

  • Try the Modern bump style templates and customize them to match your brand colors and voice.

  • Add multiple bump products to encourage higher-value purchases and improve overall conversion rates.

  • Preview your form on desktop and mobile to ensure smooth experience and design consistency.

  • Launch your updated forms and surveys with bump products to start driving more revenue today!


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