TABLE OF CONTENTS

• What is the 'Other' Option in Forms & Surveys?
• Key Benefits of the 'Other' Option
• How to Enable and Use the 'Other' Option
• Frequently Asked Questions

What is the 'Other' Option in Forms & Surveys?

The new 'Other' option in forms and surveys allows users to provide custom responses beyond predefined choices. This feature enhances flexibility, ensuring you capture more personalized and insightful data from respondents. It works seamlessly with both checkboxes and radio button elements, offering an improved survey experience.

Key Benefits of the 'Other' Option

Gain deeper insights and allow for more personalized responses.

• More Flexibility: Collect richer, more individualized responses that go beyond standard choices.

• Better Data Insights: Capture unique perspectives and feedback that predefined options might miss.

• Effortless Tracking: Custom responses are stored in submission reports for easy access and review.

How to Enable and Use the 'Other' Option

Follow these simple steps to enable and use the 'Other' option in your forms and surveys.

1. Enable the 'Other' Option

   • In the form editor, navigate to a multiple-choice field (checkbox or radio button).

   • Click on "Add 'Other' option" to activate the feature.
     

2. User Inputs Their Answer

   • When a respondent selects the 'Other' option, a text box will appear for them to type their custom response.
     

3. View Custom Responses

   • Submitted answers, including custom responses, appear in the form submissions tab alongside predefined choices.

   • Easily review and analyze these responses within your submission reports.

Frequently Asked Questions

Q: Can I enable the 'Other' option for dropdown fields?
A: Currently, the 'Other' option is only available for checkboxes and radio button elements.

Q: Where can I view responses collected through the 'Other' option?
A: Custom responses appear in the form submissions tab, just like predefined choices.

Q: Can I disable the 'Other' option after enabling it?
A: Yes, you can remove the 'Other' option by deselecting it in the form editor.

Q: Is there a character limit for custom responses?
A: Yes, responses typically have a character limit to ensure concise input, but this can vary depending on form settings.

Next Steps

Start using the 'Other' option today to make your forms and surveys more dynamic! Enable it in your next form and capture valuable, unique insights from your audience.