Canceling your HighLevel subscription will impact all your sub-accounts, including a loss of access to critical data and features. Here's what happens post-cancellation:

Loss of Access

After cancellation, all your sub-accounts will lose access to the following:

1. Contacts: All saved contact data will no longer be accessible.
   
   
2. Conversations: Ongoing and past conversations will no longer be accessible.
   
   
3. Calendars: Any Scheduled Events and Appointments will no longer be accessible.
   
   
4. Automations: Any workflows and automations will stop functioning.
   
   
5. Funnels: All funnels and related data will no longer be accesible.
   
   
6. Phone Numbers and A2P: Your Phone numbers and A2P will be deleted 14 days after cancellation. During this time, you will still be charged for the same. After 14 days , these numbers will be permanently deleted.

When you cancel your HighLevel subscription, your agency data is retained for 90 days. This allows you to reactivate your account and recover your data if you decide to return. After 90 days, your data is automatically and permanently deleted on the 91st day. If you prefer to have your data deleted sooner, you can submit a request using the Data Deletion Request Form

Ensure you export any essential data before canceling your subscription. For more information, please contact our support team 24/7 via the blue question mark icon on the top right corner of the screen when logged in.