Issue: RSS Email body shows html tags like this <p>
Fix: Need to use Custom RSS Item element in the email builder, and instead of using {{rss_item.content}} use {{{rss_item.content}}}
HTML Based RSS Feed
The values returned by the RSS-based custom variable
{{rss_item.title}}
are HTML-escaped. For example, if the expression contains &
, then the returned HTML-escaped output is generated as &
or if your RSS Feed has HTML-based text instead of plain text then it will be rendered as plain text.If you don't want it to escape a value, use the "triple-stash",
{{{
:Eg: if your RSS feed source is something like this
without "triple-stash" it will render like this
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48158897349/original/WrYKfyhcJ5DK5j0lLKBZhA2VMTG80JaNkw.png?1636829725)
once you will use "triple-stash"
{{{rss_item.content}}}
it will render like this![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48158897351/original/rxmtzjEm8PqMouDcAVPjKT1IJ7DnYuLEfA.png?1636829727)