The Contact Changed Workflow Trigger in Workflows allows you to automate actions when changes are made to a Contact Record such as:

  • Tags being added or removed
  • DND being activated or removed
  • Contact being assigned or reassigned to a user 
  • Custom fields being populated or changing to something specific


To add a Contact Changed Trigger, go to "Automations" > "Workflows" > click the "Create a Workflow" button at the top right of the screen. Then, click "Add New Trigger" and search for the "Contact Changed" trigger.