In this article, we will cover how to add a Manual Call action in Campaigns and Workflows



Covered in this article

How to add a Manual Call action in a Workflow.

How to add a Manual Call action in a Campaign



How to add a Manual Call action in a Workflow.

This queue can be found by going to Conversations > Manual Actions.



Please Note:

- If you delete the lead from the workflow or the system they will be removed from the manual call action queue. 

- If you would like to hide the call queue from each user please use only assigned data (mentioned @1:16 secs in the video above)







How to add a Manual Call action in a Campaign