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            Rentals - Overview & How to Get Started

            Modified on: Wed, 5 Aug, 2026 at 11:01 AM

            Rental Management

            Getting Started with Rentals

            Set up listings, customize pricing and availability, enable deposits and payments, brand your booking page, and manage bookings.
            What You'll Learn

            You're in the right place to set up Rentals within HighLevel. This guide covers how to configure listings, customize pricing and availability, enable deposits and payments, brand your booking page, and manage bookings.

            Use this article as your starting point, then follow the linked guides to set up your rentals with confidence.


            1

            What are Rentals?

            Rentals is a scheduling and booking system designed for businesses that manage rentals — whether it's properties, cars, equipment, or other bookable assets. With Rentals, you can efficiently manage availability, inventory, pricing, and multi-day bookings in one seamless platform.

            2

            Feature of Rentals

            Rentals is built to handle the unique complexities of rental-based scheduling. Here's what Rentals can do:

            Multi-Day Booking Support — Book assets across multiple hours, days, weeks, or months, with flexible duration and booking controls.
            Listings and Categories — Create listings for your rentals with detailed information, organized categories, and status management. (Help Guide)
            Inventory & Variants — Enable quantity tracking for multiple units and define variants for different versions of the same listing. (Help Guide)
            Advanced Pricing & Discounts — Use pricing rules for seasons, days of the week, hour of day, durations, or quantities. Automatically apply discounts for long-term or bulk bookings. (Help Guide)
            Calendar View — View all bookings visually using a modern, filterable calendar that supports day, week, and month views. Identify overlaps, blocked slots, and real-time availability. (Help Guide)
            External Calendar Sync — Connect and sync bookings with third party platforms using Calendar Sync to ensure your availability is consistent across platforms.
            Centralized Global Settings — Control business operating hours, booking defaults, payment preferences, and communication templates from one location. (Help Guide)
            Built-in Payments and Invoicing — Collect payments directly from the booking flow and generate invoices automatically for each confirmed booking. Set up security deposits per your business needs.
            Customer Booking Page — Offer customers a streamlined booking experience with a dedicated public-facing booking page that displays your listings, categories, pricing and availability in real-time.
            3

            Setting Up Rentals

            If you don't see the Rentals tab in your Calendar settings, enable it by following the instructions in How To Enable/Disable Rentals For Your Locations.

            Note

            Rental invoices are not automatically sent to the customer whenever a booking is created. We are working on rectifying the information being displayed within the contacts/conversations page that conveys otherwise.


            Once Rentals is enabled for your sub-account, continue:

            Step 1
            Access Rentals

            Go to Calendars → Calendar Settings → Rentals.


            Step 2
            Create Listing


            1. Click + New Listing to add your first rental item or property.


            2. Configure its image, name, description, price, and availability.


            3. Use Advanced Settings to define inventory, variants, pricing, and booking rules.


            To get more information on how to create a listing, read our article on Creating and Editing Listings.

            Step 3
            Customize Global Settings

            Navigate to Rentals → Global Settings to adjust business hours, communication settings, and payment methods.


            For more information on how to customize global settings, read our article on Global Settings in Rentals. 

            Step 4
            Test a Booking

            Create a test booking from the Calendar View or Appointments List View to verify configuration, pricing, and notifications.


            Looking for more information on how to create a booking? Read our article on Creating a Booking in Rentals

            4

            How to Provide Feedback

            Your feedback is critical to improving Rentals before general release. Here's how to share it:

            • Post your feedback/suggestions/ideas on our Canny board.
            • Schedule a Feedback Call: Book a time that works for you using this scheduling link.
            • Email us directly at: mayank.jain@gohighlevel.com or swadha.bhoj@gohighlevel.com
            5

            Frequently Asked Questions

            Q: How do Calendar and Appointments differ?
            Use Calendar View for a visual schedule and overlaps; use Appointments List View for per-listing rows, payments, and quick actions.
            Q: What's the difference between Listings and Categories?
            A listing is a rentable item. A category groups listings and influences how they're organized on the booking page.
            Q: Do global changes affect existing bookings?
            Most settings apply to new bookings going forward. Existing bookings and issued invoices typically remain unchanged.
            Q: Where do I edit pricing if totals look off?
            Adjust rules on the listing's Pricing tab (see Pricing & Discounts) and re-test.
            Q: How do external calendars affect availability?
            Imported events block time; exports share your availability. Use Refresh in a listing's Calendar Sync to force an update.

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