Authorized Representative identifies a real person who can verify and speak for the business during compliance reviews (e.g., A2P 10DLC brand/campaign approvals). Adding a reachable representative can prevent stalled verifications and speed up approvals.
To learn more about the Business Profile Settings, including how to navigate to the settings panel, see: Business Profile Settings Overview
TABLE OF CONTENTS
Authorized Representative
If your business has an authorized representative, please add their information here. If you are the authorized representative, please add your own information here.
Representative Name
Enter the representative’s legal name as it appears on internal HR or corporate records. Be sure to use full first and last name while avoiding any nicknames or aliases.
Provide a monitored email inbox for the representative. Verification questions to this address.
Job Position
Specify the person’s title or role that demonstrates authority to represent the business (e.g., Owner, CEO, Marketing Director, Compliance Officer).
Phone Number
Enter a reachable phone number for time-sensitive verification calls or SMS. Be sure to include country code (e.g. +1)
Update Information
When you’re finished, select the blue Update Information button to apply changes. If the representative changes roles or leaves the company, update this page immediately
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