Business Profile Settings - Authorized Representative

Modified on: Fri, 29 Aug, 2025 at 3:57 PM

Authorized Representative identifies a real person who can verify and speak for the business during compliance reviews (e.g., A2P 10DLC brand/campaign approvals). Adding a reachable representative can prevent stalled verifications and speed up approvals.

To learn more about the Business Profile Settings, including how to navigate to the settings panel, see: Business Profile Settings Overview


TABLE OF CONTENTS


Authorized Representative


If your business has an authorized representative, please add their information here. If you are the authorized representative, please add your own information here.




Representative Name


Enter the representative’s legal name as it appears on internal HR or corporate records. Be sure to use full first and last name while avoiding any nicknames or aliases.



Email


Provide a monitored email inbox for the representative. Verification questions to this address.



Job Position


Specify the person’s title or role that demonstrates authority to represent the business (e.g., Owner, CEO, Marketing Director, Compliance Officer).



Phone Number


Enter a reachable phone number for time-sensitive verification calls or SMS. Be sure to include country code (e.g. +1)



Update Information


When you’re finished, select the blue Update Information button to apply changes. If the representative changes roles or leaves the company, update this page immediately 



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