TABLE OF CONTENTS
Overview
The Remove Workflows Action enables users to automatically remove contacts from one or multiple workflows in HighLevel. This action helps streamline the process of managing contacts across different workflows, ensuring that contacts are efficiently removed from workflows based on their journey or specific criteria. It eliminates the need for manual removal or multiple actions, making workflow management more efficient.
Action Name
Remove from Workflow
Action Description
The "Remove from Workflow" action allows you to remove a contact from a specific workflow. This can be the current workflow or another specified workflow. This action helps in keeping the workflow processes clean and relevant by eliminating contacts from workflows that are no longer applicable to them.
Action Details
Step-by-Step Guide
- Navigate to Workflow Actions: Access the automation or workflow settings in your platform.
- Choose the Action Type: Select "Remove from Workflow" from the list of available actions.
- Name Your Action: Enter a descriptive name for the action, such as "Remove from Marketing Campaign Workflow."
- Select the Workflow: Choose whether to remove the contact from the current workflow or another specified workflow or All.
Example: Marketing Campaign Cleanup
Scenario: A business wants to ensure that once a contact completes a specific action, they are removed from the ongoing marketing campaign workflow to avoid redundant communication.
Action Setup:
- Action: Remove from Workflow
- Name: Remove from Marketing Campaign Workflow
- Workflow Selection: Another Workflow
- Specified Workflow: New Workflow: 1701182462789 (e.g., ongoing marketing campaign)
Workflow Actions:
- Trigger: The contact completes a purchase or subscribes to a service.
- Action: Automatically remove the contact from the marketing campaign workflow to stop sending promotional emails.
Outcome: This automation helps in maintaining a clean and relevant communication strategy by ensuring that contacts who have completed certain actions are not bombarded with unnecessary marketing emails, improving customer satisfaction and engagement.