1. Log into your app.
2. Click on the blue question button
3. Click on Live Chat
4. Click Support button
5. Enter your support request
For the fastest resolution, please provide as much detail about the issue as possible...
- Specific Issue 2-4min loom replicating the issue:
- Contact Name:
- Workflow Name:
- Agency's Relationship Number:
Q1: I'm not seeing the Blue Question button in my dashboard
The blue question button and its features will only be visible to users logged in as a "Agency Admin" or "Agency User".
"SaaS Users" or "location User" will not see the blue question mark button, this is strictly for HighLevel customers.
Editing User Permissions:
(Image below) if you would like to edit your user permissions please head into: